Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery times are derived from actual data collected from orders placed. These are approximate times for guidance only.

time starts from the date you place your order. It usually takes 1-3 business days to process your order. Once we have processed it, we can then ship it.

Shipping: only delivers the products to the customer's address in the United States. And their currency is the US dollar.
Order cut-off time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York).
Delay of treatment: 1-3 business days, fulfilled Monday through Friday.
Transit time: 5-8 business days, shipped Monday through Friday.
All orders are FREE Shipping for the United States.

Tracking your order
You will receive an email informing you once your order has been dispatched. The email will contain a unique package tracking number. The status of your order can be viewed by logging into "My Account". Click on "My Order" to view the status of your order and/or obtain a tracking number.
It may take a few days after the order has been shipped before the tracking number becomes active on the carrier's system. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of updates from the tracking site.

Tax will not collect any tax from you.
About the Delivery Services Zone
Our delivery services are currently only available to destinations within the United States.

About tracking details
Once your order has been dispatched, we will immediately send you a confirmation email containing the tracking number. Sometimes shipping will be delayed for updates, please don't worry.
After you receive the order tracking number, you can check the international logistics website at to track your order status, if there are no more than five working days. Logistics update record, please email to help you query the order detail information.

About Order Cancellation
Please see our Return and Refund Policy.
For any questions, please contact our support at:

Support: Mon - Fri: 9:00 am - 5:00 pm
Phone: (612) 416-4543
Address: 120 19th Street North Birmingham, AL 35203, US